9LGBT.com contains links to Internet web sites operated by third parties. These linked sites are not controlled by the LGBT Helpline and the LGBT Helpline is not responsible for the contents of any of these sites. We provide these links to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked website by the LGBT Helpline.
In addition the LGBT Helpline contains references to information materials developed by third parties. These information materials were not developed by the LGBT Helpline and the LGBT Helpline is not responsible for the contents of the materials. We provide references for these information materials as a convenience to you only.
The information provided throughout 9LGBT.com is intended for information and support purposes only.
If you violate the terms and conditions for using this site, the LGBT Helpline can take any of the following actions:
The purpose of this document is to describe the LGBT Helpline’s policy regarding the collection and usage of personal data on our web site: 9lgbt.com
The LGBT Helpline considers all information collected on this site to be your information. It will be collected from you via registration for our instant messaging service, but will not be shared with, bartered, or sold to any third party. We take reasonable measures to protect the information you share with us from unauthorized access or disclosure.
By registering for the instant messaging service on the website, your contact information will be securely stored. You may choose to not supply any personal information to us.
We treat all information as confidential and will not disclose information to any party, save where criminal activity is expressed or people are likely to be exposed to risk. In this instance we reserve the right to contact a third party including the police.
User’s of our instant messaging service may not share, copy or transmit any information posted on the LGBT Helpline (including their own information). All information posted and/or published on 9LGBT.com shall remain within the LGBT Helpline website at all times.
Content posted to the website within the instant messaging service during live discussion will remain the property of the LGBT Helpline. Content of live chat sessions may be stored for a short period of time for the purpose of monitoring and training of volunteers and for the monitoring of the quality of the service or for follow up work if someone is deemed to be at risk. Such content will be stored securely and deleted once monitoring is complete and/or issue has been resolved.
The LGBT Helpline analyses the log files of our Website to better understand the volume of traffic to particular areas of our site. This information helps us to better understand and serve your information needs. Although we do track the Internet address of the domains from which people visit us, our log files do not correlate individual visitors with the pages visited. Therefore, the individual user remains anonymous in our Website log files.
By using our web site, you consent to the collection and use of your personal information by the LGBT Helpline as described in this policy. If we decide to change our policy, we will post those changes on this page.